Quik Thinking

November 20, 2008

Research in production

I spent all day at an innovation offsite, which is like a mini-conference for VMware employees. Lots of fascinating and exciting ideas were presented. At one point, after a presentation about something that promises to create enormous cost savings in the data centre, our head of IT came up to the question mic and asked the presenter when he could have it. The answer, which made me laugh, was "oh, you can have it right now. Just download the source code from my web page!"

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November 08, 2008

Tree of expertise

Having recently witnessed the large-scale confusion among the public caused by most propositions on the California ballot, I am now acutely aware of the downside to direct democracy: it forces decisions that require significant domain knowledge upon a largely uninformed electorate. The one advantage of representative democracy is that we can pay people to make informed decisions on our behalf. After all, without senatorial guidance, we plebes are liable to mistake the Internet for a truck. Fortunately, it is not hard to introduce this feature into direct democracy without losing any of the advantages it offers.

The solution is akin to a Web of Trust but it is a hierarchy rather than a Web and expertise is added to trust as the basis for the connections between people. On any given topic, unless you are an expert yourself, you can probably think of somebody else whom you know to understand the topic better than yourself and trust t make a better decision on issues concerning that topic than you would. In my proposed system, people would have the option of selecting microrepresentatives on each major domain of knowledge that is generally of importance in legislative and policy decisions (healthcare, economics, education, foreign affairs, etc.) as well as a catchall one for whatever doesn't fall into those categories. Whenever an issue came up for a vote, people would be able to use their vote plus any that were conferred upon them by people who picked them as microrepresentatives. These microrepresentatives would usually just be regular people that they already know and so the microreps in turn would generally pick somebody who knew even more than they did about that topic, causing the votes to flow up the tree, until you ended up with all decision-making responsibility for a certain domain concentrated among a small group of people by default, much like the system we have now. The key distinction would be that people could always override their votes for a particular issue if they wanted to. 

This system effectively turns a "refrain from voting" into a cascading "ask my friend instead". Assuming we can implement this as an open system instead of outsourcing it to evil companies like Diebold, I think it would be entirely superior to representative democracy.

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November 05, 2008

Gimme an O

When Barack Obama was running against Hilary Clinton during the primaries, I didn't think he would be able to win against McCain because I thought Americans were too racist too elect a (half) black president, although I felt like a female one was feasible. [It was only after Oprah endorsed Obama that I thought he might have a shot at the presidency.] I'm ecstatic to have been proven wrong and my faith in the US electorate has been restored from the low to which it sunk in 2004.

More heartening is the revelation that young people overwhelmingly voted for Obama, which bodes well for the future. That said, it is important to keep in mind that this election could not have happened if women hadn't been granted the right to vote (as they voted for Obama by a 19% margin).

Out with the old, in with the new: Bush has a fortnight remaining to do as much damage as he can but after that things can only improve. Watching people's faces last night, it looks like Obama is the new Kennedy. Hopefully he can be the new FDR.

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October 30, 2008

went climbing early in the morning today

I woke up at a quarter to 6 today. It was too early so I went back to bed and pretended to sleep for a while before checking my email and surfing the InterTubes. At 6:30 I called James. He sounded sleepy when he answered the phone but quickly realized what what was going on. It was time to go climbing.

Leaving my house was hard because it was dark outside and I don't think it's natural to leave home before sunrise but I didn't want to make James wait for me at the gym so I made a concerted effort of will and, once I was on the road, it wasn't so bad. The gym was largely empty so we had our pick of routes, of which we each climbed two before heading out.

This could become a habit.

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October 26, 2008

Facebookkeeping

I generally like the NYT but this article about Facebook is lame. The author was not using Facebook in the manner for which it was intended, i.e. interacting with people you know in real life. I have roughly 500 or so Facebook friends but all of them are people I've met in real life. Over half of them are people I used to know fairly well but from whom I've been separated by geography and with whom I'm still interested in maintaining contact but the rest (about 200) are people with whom I interact on at least a semi-regular basis. Almost all my close friends who live nearby are on Facebook so we use it to chat about random stuff or plan upcoming events. I'll have to try using Facebook to invite people over for a party and see how it goes but I suspect it'd work pretty well.

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October 22, 2008

Life in the the digital era

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October 20, 2008

Election campaigns are like jury trials writ large

Whoever can afford the most expensive rhetoric wins and the lawyers/advertisers make a killing because people just can't get along. It's just like the fox and the bear cubs.

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October 10, 2008

Does knowing the outcome of an experiment make it art not science?

I've been reading Joshua recently and by chapter 23 I get the impression that God was experimenting with the Israelites by giving them all these strange instructions to see what they would follow. We now know that eventually all those convoluted old laws were simplified into a single pair. Normally such an approach would qualify as an experiment painting God as a scientist experimenting with His creation. However, not being bound to time as we are, God would have already known the outcome of His interactions with the Israelites. Therefore, the iterative approach He used with them would have been for their benefit. Suddenly it begins to seem more like a gardener shaping a hedge. That actually makes more sense given all the metaphors used to describe God's relationship with people: potter and clay, shepherd and sheep, etc. So all those strange instructions were just part of the artistic process as God shaped the Israelites into what they needed to be before He could eventually use them as the launchpad for bringing the opportunity for salvation to all of humanity. This is a new way of looking at the old testament for me but I think it's an improvement over the old one that left me perplexed at times. 

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October 10, 2008

My Chat Session With eMusic Customer Support

 
TimeDetails
09:09:09AM Session Started with Agent (Felix - Customer Support)
09:09:09AM System: "Thank you for contacting eMusic Customer Support"
09:09:30AM Agent (Felix - Customer Support): "Hello, Thank you for contacting eMusic. I'll be assisting you today."
09:09:33AM Tony: "Hi Felix."
09:09:38AM Agent (Felix - Customer Support): "I'm sorry to hear that you're thinking of leaving eMusic. Are you experiencing a problem I can help you with?"
09:09:56AM Tony: "I really like the idea behind eMusic and the selection of music."
09:10:15AM Tony: "But the experience of actually downloading music is starting to be very frustrating."
09:10:47AM Tony: "For starters, every time I visit the website, even if I was just there a few minutes ago, it asks me to login again."
09:11:15AM Tony: "And it *always* defaults to the radio button that says "i don't have an account" even though my browser autofills the password for me."
09:11:30AM Tony: "I've complained about that before but it hasn't been fixed."
09:11:46AM Tony: "That alone wouldn't be reason enough to leave, however."
09:12:54AM Tony: "The tipping point for me is that when I click the download button on an album in the eMusic Remote app, there is absolutely no indication that it is being downloaded. That is extremely frustrating and mars the whole experience."
09:13:26AM Tony: "I'd be happy to join again once you fix the app so it gives better feedback about music being downloaded."
09:14:34AM Agent (Felix - Customer Support): "We have updated the remote to a program called the download manager 4.0"
09:15:01AM Tony: "I see. where can I get this?"
09:15:12AM Tony: "It would have beeen nice if you had told me about it..."
09:15:41AM Agent (Felix - Customer Support): "one moment and I will give you the link to download the new software"
09:15:57AM Tony: "great."
09:16:18AM Agent (Felix - Customer Support): "Also before downloading the new software please uninstall the eMusic remote completely from you hard drive"
09:16:35AM Tony: "sure. Never liked it anyway!"
09:16:54AM Agent (Felix - Customer Support): "http://www.emusic.com/dlm/download.html here you go"
09:17:39AM Tony: "Downloading it now :-)"
09:17:56AM Tony: "You might want to mention it in your monthly newsletter thing."
09:18:24AM Agent (Felix - Customer Support): "I will make a note of that and direct it to the content director. thank you"
09:19:37AM Tony: "cool. Alright, you've managed to dissuade me form leaving :)"
09:20:06AM Agent (Felix - Customer Support): "Excellent! please let me know you if need any further assistance."
09:20:54AM Tony: "Will do."
09:21:00AM Session Ended

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October 06, 2008

Healthcare: private VS public

Paul Krugman is a pretty smart guy but his recent column on health insurance left me with a sour taste in my mouth. He rails against commercial health insurance providers using pre-existing conditions and sophisticated screening to discriminate amongst customers when it comes to the premiums they must pay for this insurance. Well, duh! That sounds like what auto insurers do. Why should health insurance be any different? Because healthcare is a basic human right (unlike driving)? OK, fine, but who is going to pay for that healthcare? It doesn't make sense to force private enterprise into a contract where they are likely to lose money. That's not capitalism! If you want to provide healthcare to everybody, including those who are very likely to require expensive treatment, then it can't be funded by individuals via insurance because that just doesn't work. To have universal healthcare  a single payer system is needed, although the actual treatment can be provided via a competitive marketplace like Canada has. Calling it insurance is just confusing if you also want universal coverage.

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